F.A.Q.'S

 

ORDERING

 

·      Can I order online?

Sure, we have a quick and easy way to order online with your credit card.  Click the 'order now' link and fill out the online order information.

 

·      I don't want to order online, how do I speak with someone regarding placing an order?

Placing an order with someone is just as easy as placing it online.  Just click the 'contact us' link and use the phone number provided. We can also receive faxed orders.

 

·      How quick can I get my order delivered?

Assuming we have the material in stock, we usually ship within 1-2 busine ss days via UPS ground or USPS.  If you would like shipping expedited, we offer express and 2nd day shipping as well.  If you are a local company (within 75 miles) and are ordering at least 1 carton, we can ship to you with our express van, which we send out 2 or 3 times a week.

 

·      How much is delivery?

Standard UPS and USPS shipping rates apply.  If you order online, the total should be tallied with your checkout.  If you order over the phone or by fax, we can give you the total.  If you are based locally (within 75 miles), and are ordering at least 1 carton, we charge $35.00 to ship via our express van. 

 

·      How can I get delivery prepaid?

Unless you are based locally (within 75 miles), we usually always charge freight.  If you are local, freight is prepaid at $1,000.

 

·      Do I have to pay tax?

Standard tax charges apply on all our products, unless you have a resale certificate or are tax exempt.  We will, of course, ask for proof of this upon purchase.

·      Can I pay by cash or check?

We can take a check, money order, or cashiers check.  Orders do take longer by this method, as we don't usually send orders until after we've received payments.

 

·      You don't stock the profile I'm looking for.  Is there any way of ordering it?

We can order any profile in the Schlegel catalog.  Additional freight charges and order premiums may apply.  Call us and ask about it.

 

·      What's the smallest amount I can order of each product?

Pre-cut weather stripping is sold per piece.  Rolled weather stripping although priced out per foot, is usually sold in 50' minimum sections. We do have a $25.00 minimum on all orders.  Keep in mind the more you buy, the more you'll save. 

What colors is your weatherstripping available in?

Click on the 'products' link and when you find a desired seal, click on that picture.  You will find the colors we stock in that particular product on the products' spec page.  There are other colors available for an additional charge.

 

 

QUALITY

 

·      How dependable is your product?

We carry Schlegel(TM) brand products, which are known throughout the industry to be one of the most durable, and dependable products on the market.  We can provide any technical information you might need on these products.

 

·      What are the advantages and disadvantages between your thermoset(Qlon) and thermoplastics(aptus & poly-flex)?

o     Thermosets- These are nearly impervious to shrinkage and expansion.  This means that the height and reach of the seal won't be compromised, and you will get the best possible seal out of your weatherstripping.

o     Thermoplastics- Not as commonly used in construction these days, but are inexp ensive being about half the price of a thermoset for the same amount of material.  However, the shape and size of the material is compromised after a few years.

 

APPLICATION

 

·      How is your weatherstripping applied, or attached?

Most of our weather seal is a kerf seal, or is applied by inserting a barbed anchor into a channel.  Most doors and windows have fairly standard kerf sizing.  For doors, it's usually  .125"x.500", and windows are .078"x.312".   Although T-slot, and surface mounted weatherstripping is available, the majority of what we carry is a kerf seal.

 

·      How much weatherstripping do I need for each door/window?

It depends on what size door or window you have, here are a few standard sizes to help determine how much you will need:

o     3'0"wide x 6'8" high door= 17 feet or 3/82" pieces

o     3'0"wide x 7'0" high door= 17 feet or 2/86" and 1/82" pieces

o     3'0"wide x 8'0" high door= 19 feet or 2/97" and 1/82" pieces

Use the same numbers for 4 foot wide doors.  For window applications,  call for instructions.

·      Which of your seals are window seals, and which are door seals?

The following should help you to determine which weatherstripping to use:

Window seals                                                              Door seals                  

QEZD 250/320/375                                                    QEBD 500/650/730/825/875

QWS 21/77/580                                                          QDS 650

AP 412/415/425                                                          QDST 675

PF 101/141/164                                                         

KP 52

 

See profiles for proper application.

 

·      Which seals are the best for my particular application?

Here's a listing of the profiles we carry and their mo re commonly used applications:

WINDOW SEALS

§       QEZD 250/320/375-Best for awning and casement windows.  Can be used for single and double hung windows, and horizontal sliders.

§       QWS 21- Best for awning and casement windows.  Can be used for single and double hung windows.  Not as common in horizontal sliders.

§       QWS 77/580-Best for single/double hung windows.  Can be used in awning, casement, and horizontal sliders.

§       AP 412/425-Best for single and double hung windows and horizontal sliders.  Can be used in awning and casement windows.

§       AP 415- Best for single hung and double hung windows.  Can be used in awning and casement windows.  Not as common for horizontal sliders.

§       PF 101/141/164- Best for awning and casement windows.  Can be used for single and double hung windows.  Not as common in horizontal sliders.

§       KP 52- Mainly used in horizontal sliders and sliding doors..

 

 

DOOR SEALS

§       QEBD 500/650/730/825/875- Best for entry, exterior swinging doors.  Swinging patio doors. Not for sliding patio doors (fire rated).

§       QDS 650- Best for entry, exterior swinging doors.  Swinging patio doors. Not for sliding patio doors (fire rated).

§       QDST 675- Best for swinging patio doors.  Can be used in Swinging entry/exterior doors.

 

 

 

 

 

TECHNICAL

 

·      Can you give me sizing specs on your products?

Click on the 'products' link, there are specs you can print out specs on any of the items we carry there.  However, if you need us to, we can fax, mail, or e-mail you additional specs and/or literature on any of the products we carry.

 

·      What is the composition of your weatherstripping?

Most of the seal we carry are thermosets, which are formed by chemical reaction.

We also carry a few thermoplastics, which are formed by heat and pressure.  Here is the difference between the two:

§       Thermosets- these are composed of polyester, silicone, epox y, epdm, and polyurethane.  These products are extremely resistant to memory set, or are rarely changed by heat and pressure.

§       Thermoplastics- These are composed of polyvinylchloride(pvc), polystyrene, polypropylene, polyethylene, and thermoplastic elastomers.  These products have a higher probability of being permanently changed by heat, cold, and pressure.

 

Which of your products are thermosets, and which are thermoplastics?

Thermoplastics                                              Thermosets______________

APTUS (AP)                                                  QEZD

POLY-FLEX (PF)                                          QEBD

                                                                        QWS

                                                                        QDS

 

 

 

·      Which of your door seals are fire rated?

Most of our door weatherstripping has a fire rating tested by UL(TM) laboratories: Your door frame and door needs to meet the applicable code as well.  Check the UL(TM)  website for more information. www.ul.com

§      90 minute fire rating- QEBD 650, 730, 825.  QDS 650.

§      180 minute fire rating- QEBD 500

 

 

 

MISCELANEOUS

·      Do you carry anything besides weatherstripping?

Sure, ask about our window screen material, and our window glazing tape, and dessicant.  We have a few other related products.  Call and ask us about these products.